Privacy policy - We respect your privacy

Niwa Accès Solutions (NAS) is committed to protecting your privacy. We therefore describe in our privacy policy what information we collect and how we use it.

1. Recording of personal data

If you have work done by us, request information/quotation, place an order or use our website niwa-accessolutions.fr, we store your personal data securely. The data you hereby provide to us will be processed in accordance with the applicable privacy regulations and will only be viewable by authorised persons. You have the opportunity to view your personal data and have it amended in the event of any inaccuracies.


We use your data to contact you, deliver an order, execute orders & projects.


2. Providing data to third parties

We also pass on your data to third parties in exceptional cases. We do this to measure our customer satisfaction and if this is necessary for the performance of the agreement with you. An example of this is to comply with a supplier's warranty conditions and in the case of repairs we have the supplier of your installation carry out.


In some cases, we provide personal data for handling an order and work to the parties listed below:


  • Suppliers of (NAS) Niwa Accès Solutions - for fulfilling warranty conditions and carrying out repairs (examples: REXEL, Technische Unie, Elke Törantriebe, EnGenius, Netgear, Solax, etc.).
  • Network operator (EDF and ENEDIS) - for customers, we submit requests for the installation, replacement and upgrading of connections.
  • ENEDIS - for solar panels, we notify customers that they are going to feed back into the grid.

3. Use of cookies and tools

Niwa Accès Solutions (NAS) uses cookies and online tools. Cookies are small files stored on your computer, tablet or phone. Cookies are used to ensure that the website works properly, to measure visits and behaviour on the website, to keep statistics and to be able to show you relevant advertisements on third-party websites. Online tools make using the website more user-friendly. A good example is chatting with a staff member. Below is an overview of cookies and tools used by Mensonides:

3.1 Google analytics

Google places cookies to measure the use, behaviour and visits of niwa-accessolutions.fr. With this data, we analyse the use of the website and are able to improve its usability and findability. These cookies are placed by Google.

3.2 Google Adwords 

Google places a cookie when you click on an ad from Niwa Accès Solutions (NAS) created in Google Adwords. With this, we measure how many people clicked on the ad, how many people bought something, being able to show relevant ads and we use this data to optimise ad campaigns.

3.3 Instagram

Instagram places cookies to see which products visitors find interesting. This allows us to show you relevant ads on Instagram.

3.4 Facebook

Facebook places cookies to see which products visitors find interesting. This allows us to show you relevant ads on Facebook.

3.5 Social share buttons

Our website includes codes so that pages can be promoted or shared on social media (Facebook, Twitter, Google Plus and Linkedin).

4. Privacy policy changes

Niwa Accès Solutions (NAS) reserves the right to change this privacy policy. The most up-to-date privacy policy can always be found at www.niwa-accessolutions.fr.

5.  Questions

If you would like to receive more information or have any questions about the privacy policy of Niwa Accès Solutions (NAS) and niwa-accessolutions.fr, please contact us: contact@niwa-accessolutions.fr.